What is the Urgent Care Plan for London?
The Urgent Care Plan is a conversation between a healthcare professional and the citizen in their care, where the professional will listen, understand, and make notes on their care and support wishes such as what is essential in day-to-day life, care preferences, information about personal contacts involved, and urgent care key information such as diagnosis, prognosis, symptom management.
It is a platform that serves the entire London region and ensures that care is tailored to personal needs and delivered as close to home as possible. It supports a collaborative and data-first approach to improving technology, information governance, and how health and care services are provided and experienced across London.
The Urgent Care Plan brings together multiple electronic patient records, personal health records, or electronic palliative care coordination systems in standardised data fields and is accessible to all urgent care services. It is based on the openEHR standard that enables information and data sharing.
It enables integration with Acute and Community service Electronic Patient Records (EPRs) and Personal Health Records, as well as interoperability with existing systems and workflows in order for health and care professionals to be able to deliver efficient, timely, patient-centred care.
The plan offers a single template for data entry with the ability to customise the format of the care plan, and the flexibility to design and edit care planning templates, including the underlying data fields.